The Furious Angels
Staff and News => News and Announcements => Topic started by: Anamodiel on March 03, 2009, 08:07:07 am
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We’ll open up sales of a limited number of copies of Darkfall tonight European time Tuesday March 3d. We will try to repeat this every weekday until the extreme demand slows down and we’re able to leave the shop open 24/7. To answer the questions of how you can sell out a digital download, we’re throttling the number of new players in the world to limit queue times and protect the user experience. Server optimizations first and adding new servers in time are the steps we are taking to improve this experience.
From our launch experience, the extreme demand caused the account management infrastructure to lag and often time out. The hammering of the system by the users made things worse. Repeated attempts by users led to charge failures because of bank security rules. Incorrect billing information also led to failed transactions.
We expect the account management system to face extreme demand today as well. In order to try to avoid the issues we describe above, users who refresh before timing out, open multiple windows or tabs, and hammer the system will be temporarily blocked. Please do not refresh unless you have timed out or you will lose your place in the queue.
We'll post when sales open. If the copies we have available for today sell out, we will repeat this process again tomorrow.
Thank you,
The Darkfall Team
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Someone please sound out ONE text alert right now to let everyone know. I can't because I don't have a plan for texting, yet.
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I trust a text will go out to our members as soon as this is available. I wish I could monitor, but I am at work until 7p and gaming sites are "Forbidden" on any of our computers.
We need more of our people in-game.
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eeeeeeeeeeek!!!!!!!!!!!!1 i WORK TILL 12! EST O NOOOOOOOOOOO :(!@
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eeeeeeeeeeek!!!!!!!!!!!!1 I WORK TILL 12! EST O NOOOOOOOOOOO :(!@
12 Noon or midnight?
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Midnight!:(! lol Well ... I got to work 1 FA time get off at 11 FA time
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Can we get a text when pre-orders go available? I'm currently at work and can't sit here refreshing all day.
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I'm going to be at work for the next few hours. Is there someone available who can send one out, because I will not be.
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I have to go to do preconditioning at the park for my football tournament March 11th before work so Unfourntly I cant watch:(
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gah! i head to school in an hour....
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If anyone wants help trying, shoot me your login info. I got Phienyx in the actual preorders, so let me know if I can help.
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Sigh, nothing for me since im back guess I'll wait till work lol
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Uh, the orders aren't up Adad. Was that you that sent out the text?
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If anyone wants help trying, shoot me your login info. I got Phienyx in the actual preorders, so let me know if I can help.
ORDERS ARE UP
Where? My profile page is still saying that the shop is offline.
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Just tried (3+ minutes after receiving FA Text message) and it says they are "Temporarily Sold Out". So either they've already sold out again or there is yet another problem.
Even this however will not deter me. Sooner or later I will get into Darkfall.
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I apologize on behalf of Runjun. He is the one who sent out the text. He read that they WILL be up, hopefully today, and there was increased traffic on the forums, but he jumped the gun and orders are NOT up right now. I'm sorry I posted based on his info without checking myself.
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I'll be watching the store page from work...we are not busy, and I should be able to send the alert if I'm at my desk when it happens.
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THE ORDERS ARE UP NOW!!!!!
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loading is taking forever......
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"Temporarily Sold Out"
What. The. Fuck. They run out of orders in the two minutes that the shop was open?
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seriously...
grrr.
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"Temporarily Sold Out"
What. The. Fuck. They run out of orders in the two minutes that the shop was open?
WTF...did they sell under 10...I can't believe it was that fast
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Yeah I was on the screen and did a refresh and the purchase button showed up. I pushed it and clocked until timed out... Now it says temporarily sold out.
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I saw "Temp. Sold Out" just once, now I can't even get the Profile page to load, for that matter neither will the accounts Homepage.
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"Until sold out which shouldn't take too long by the traffic we're seeing.
Again, please don't abuse the system with multiple tabs and windows open, or spam the refresh. We had to add a security measure in place that will give you a 10 minute block if you do. If used properly, the system should work better for everyone.
Thank you,
The Darkfall Team
Update: Had to bring it down for a few minutes, be back up shortly"
__________________
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Thanks Knight couldn't even get to the forums to see that update.
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Update: We had to bring down the shop to fix an error we were seeing while the first orders were being taken that showed some users making a successful pre-order rather than an order. Those of you who show a successful pre-order will be enabled to enter the game after tonight's patch has been applied. Sales will be back up in a few minutes and we hope everything will be ok. We apologize yet again for the delay.
They're back up.
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got a buy button finally... then.... "service is nto available"
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keep refreshing.
Im on the last step for ZoneOni/Aneharu, but I don't have his cards CCV number!!!! If you read this,PM me zoneOni!!!!!
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Adad, you are the man.
Thanx again for helping me get in.
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Dear Christian Mr Pantle,
Thank you very much for your order.
You just purchased:
Darkfall Client Download for: ?42.00
Total: ?42.00
Note: Please do not reply to this message, replies to this message will be rejected.
???????????????????
really? now what
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NP Phienyx. ZoneOni, I cant help u if i dont have ur ccv...
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Dear Christian Mr Pantle,
Thank you very much for your order.
You just purchased:
Darkfall Client Download for: ?42.00
Total: ?42.00
Note: Please do not reply to this message, replies to this message will be rejected.
???????????????????
really? now what
play the game....
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???????????????????
really? now what
You have the Beta client on your computer, so just start the game up, log in with the account you created on the Accounts page, and patch. Really nothing to it. :)
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I'm so hard right now.... can't wait to go home.
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...
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Darkfall Client Download : status active
Darkfall Client Download : status active
Darkfall Client Download : status active
Darkfall Client Download : status active
Darkfall Client Download : status active
Darkfall Client Download : status active
Darkfall Client Download : status active
Darkfall Client Download : status active
Darkfall Client Download : status active
Darkfall Client Download : status active
Darkfall Client Download : status active
Darkfall Client Download : status active
Darkfall Client Download : status active
Darkfall Client Download : status active
Darkfall Client Download : status active
Darkfall Client Download : status active
Darkfall Client Download : status active
Darkfall Client Download : status active
Darkfall Client Download : status active
Darkfall Client Download : status active
Darkfall Client Download : status active
Darkfall Client Download : status active
Darkfall Client Download : status active
Darkfall Client Download : status active
Darkfall Client Download : status active
Darkfall Client Download : status active
WOOT
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Dear likwidtek,
We're afraid that your credit transaction has failed. You have not been billed. For more information please contact your credit institution. We hope that this issue will soon be resolved and you try again by following this link:
https://www.darkfallonline.com/accounts/f/default.php
We hope to see you in Darkfall soon.
Thank you,
The Darkfall Team
Audio Visual Enterprises S.A.
3 Parnonos Str, Marousi ,
15125 Athens, Greece,
Tax Reg. Number 094115374
Aventurine ©2009 - www.darkfallonline.com
AAAAAAAAAAAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
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Just posted by tasos. So still screwed 7 days later.
I'm probably going to wait until they put new, clean, exploit free servers up before i try and go through this fiasco again.
We processed as many orders as we could take in today, we'll open up tomorrow around the same time. We'll try to do this every day until things slow down and we can leave sales up.
Those very few of you that show you have pre-ordered rather than ordered will be processed normally and enabled.
Thank you,
The Darkfall Team
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NP Phienyx. ZoneOni, I can't help u if I don't have your ccv...
sorry guy i didnt get home till 5, its okay, we can try again tommrow
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I'm remoting into my house. If I can log in and patch does that mean my subscription is active?
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This is like the most ive ever been screwed over just trying to get a game and play it...
i really wana play it... but im losing hope for this game... so... i need to know from the guild that this game is worth going through the billing BS
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It's not worth sitting at your PC 5 hours a day hitting F5, but once it all is straightened out, yeah the game is worth the money. The headache sucks but I hope it will be soon forgotten.
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This is like the most ive ever been screwed over just trying to get a game and play it...
I really wana play it... but I'm losing hope for this game... so... I need to know from the guild that this game is worth going through the billing BS
Yes
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ok workds for me... lol
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That would be an affirmative. But I will back up a post made last week by Tbone. This game is not for carebears or the faint of heart. It will piss you off and you will curse.....alot. But that being said anything you accomplish in this game will be well earned and the fight to these accomplishments is what makes things over all fun and challenging.
In short.....yes it is worth it.
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-_- I checked my email and saw the "False alarm"
I come home an hour or so later to find another email with the real deal....
I think the Darkfall gods hate me...
Or maybe it's the devs...
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I'm remoting into my house. If I can log in and patch does that mean my subscription is active?
Correct. So are you in or out?
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i guess I'm in? I got two emails, one saying it was not purchased and another saying it was. Either way though I can patch and log in... I won't know until I get home in about an hour.
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you might know then likwid;) servers are down at the moment!
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I didn't get in. I think the proxy at my office is now blocking the DF site. :\
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Sigh I was at work had my wife try, she couldnit get in:( lol
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Update & New Sales
The issue some players were experiencing with not being able to connect to the game followed by messages like "connection to server lost" and "Character in game" etc. - has been identified and will be corrected after the next patch is applied. The servers will go down in about an hour for this to be done.
New sales will be offered around 7pm GMT and run until the available copies are sold out. We won't post unless something changes. We're giving you the approximate time now in case the forums are overloaded later.
Please remember:
Users who refresh before timing out, open multiple windows or tabs, and hammer the system will be temporarily blocked. Please do not refresh unless you have timed out or you will lose your place in the queue.
If the copies we have available for today sell out, we will repeat this process again tomorrow.
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Tasos Update.
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For our north american cousins please note that 7p.m GMT is one hour from the time of this post. Good luck.
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Ok, today so far I am trying for Redx. Adad is trying for Broin and Zoneoni.
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ill try to be on teamspeak this time and as much in my office as possible, i dont have a mic but i can hear and type in case anything comes up, i cant access the preorder page from here, dam tipping point filter; in any case.
I appreciate the help very much.
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4th time for me... Let's hope aye :D
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crossing fingers for all of us!!!!
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I WORK AGAIN IN 9 MINS TILL 11:40 FA TIME:(!!!!!!!!! Sunday i start working morning shifts :_D
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This is ridiculous, utterly ridiculous.
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More available everyday. It should get easier and easier every day.
Any word on what the max person count for the server will be?
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Hopefully....
Unless they know their limit and they are spreading it out in the days...
Oh the Horror!!
I want in so badly i think it's starting to hurt >_<
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LOl, yeah Knight I can only wonder how long before we're all in... not to be selfish but Me Me Me, I want in! Anyways when, I first start im going to charge the first person/monster I see out of anger and probally die * I wont know the controls* I may even chase a tree! :-/
Yes I said it a tree!
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Yes.
I am a bit afraid that many will have pushed their skills so much before I come in .. I hate this. -_-
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We’ve been letting people buy the game in groups every day. This is done mainly so that we don’t have too many people trying to enter the game at the same time thus creating very long queue times. Our capacity is limited, and we’re working to increase it. Starting next week, the groups being allowed in the game will be larger. We’re also working on getting new servers up. We’re basically doing all we can to improve this situation as quickly as possible.
This was not helped at all by the account management system which hasn’t lived up to anyone’s expectations. This is not software that we’ve created, and since day 1 of its operation we’ve been working to get it replaced with something better.
It also needs to be said that we read all your support requests and we’re prioritizing and working on everything you’re reporting to us.
The sales will open up again around 7pm GMT until sold out, same will happen tomorrow Friday. There will be no sales over the weekend but they will resume on Monday around the same time.
Thank you,
The Darkfall Team
Currently I am on the buy screen... Let's hope
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Thank you very much for your order.
You just purchased:
Darkfall Client Download for: ?42.00
Total: ?42.00
Note: Please do not reply to this message, replies to this message will be rejected
I will be on tomorrow at the same time and will be more than willing to try and get anyone else in game that I can that is still needing in.
Just PM me with your info or catch me on TS later tonight. As most of you know I am very trustworthy with Intel.
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I reloaded 1 min before they opened, then timed out, and loaded for 2 minutes, now unaivaible GOD DAMIT.
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Any tricks for getting even to that point cause I can't get past the "continue to order" button?
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Go straight to PRODUCTS... Do not hit continue to order. If it times out just f5 / refresh. Let it time and just keep refreshing.
Do that with each page.
You have to go to prodcuts.
Then hit BUT which will take you to a place to enter your CVV
Once you enter your CVV it may time out just keep hitting refresh.
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I will be on tomorrow at the same time and will be more than willing to try and get anyone else in game that I can that is still needing in.
Just PM me with your info or catch me on TS later tonight. As most of you know I am very trustworthy with Intel.
I wont be on tomorrow to make my preoder, so I will sent you my info in some hrs. ( its 8 pm here atm )
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Thanks, the Subscription page is loading but my profile page has already said "Temporarily Sold Out"
EDIT: Yep, Sold out for Today...F**K!!
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YAY BROIN!!!!! WOOOOOOOOTTTTTTTT, on all night to play with you starting around 7. Your mounts are in the vault ;)
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i want the funking servers up now; nice one for getting in mr broin.
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So we got one in today? How many people are actually trying? Do I need to kick some inactives out already? Lol
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It keeps saying service not available...not sure wtf the issue is....
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YEAH BROIN!
If nothing is going on tonight, I definitely plan to stay up very late and play Darkfall with you guys.
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Yeah, now you have an official character and can get yourself some stuff too, anyways looking forward to it.
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So tomorrow I will be attempting to get Bellthazor in and then Manic...
Hopefully we'll get you both in
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Didn't Lits need help getting in too?
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This sure is a pain in the ass...
I hope all this really is worth it.
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It is in my opinion, plus I look forward to gaming with some old school Evigilos again. :)
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EVIGILOS FTMFW!!!
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umm.. quick question... but umm. what is an Evigilo?
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Evigilos is our old MxO hovercraft, full of bloodthirsty ninjas and Canadians, as the story goes. Speaking of which, Pirus, you need to get in on the pre-order action. :)
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I am pretty sure I got Manic AND Bellthazor in today. Currently working on Redx... Let's hope it's 3 for 3
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Manic and Bell please check your emails... I am 99.9% sure that you got ordered today so you should be getting an email
Redx buddy I tried but it's showing sold out and the page isn't loading anymore :(
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I am pretty sure I got Manic AND Bellthazor in today. Currently working on Redx... Let's hope it's 3 for 3
Yup. Just got my email confirmation. Keeping my fingers crossed for Redx.
Let it be known across the land: Broin gets shit done.
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Just got my e-mail--->
Thank you very much for your order.
You just purchased:
Darkfall Client Download for: ?42.00
Total: ?42.00
Thanks Broin!!!!!!
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congrats guys; so pleased you are in. Redx, sorry that it did not work out yet... it will I am sure.
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yeah. I hope.. but no game on weekend suckz so much. and this weekend woudve been completely free arghz.
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Well Done!!!
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AHHHH, Im glad more of us are iN!!!!!!!!!!!!!!! cant wait till im finnally up to date just wish it happens sooner then later
https://www.darkfallonline.com/accounts/f/default.php