The Furious Angels

FA Discussion => Support => Topic started by: Tbone on February 23, 2009, 08:49:09 pm

Title: Wireless Woes
Post by: Tbone on February 23, 2009, 08:49:09 pm
Ok, here's the problem. I need a steady wireless connection or the clan will fail seiges! So YOU have to help me with this! I've called Linksys, done everything I can...here's the issue....

I have a WRT150N wireless router. Gets really fast speeds. Very very nice, excellent signal strength. I'm connected wirelessly in another room and I have two roommates who are as well.

Several times a day the speed will drop suddenly from 54.0 Mbps to 1.0 Mbps. I'll get disconnected from everything. Renewing IP doesn't work, changing channels doesn't work...I have to power cycle the router and sometimes the modem as well. Often times I have to power cycle a few times before the speed will kick back up. It drops out for all of us.

Recently I've noticed that occassionally when I power cycle, my computer will experience a "Generic Host Error Win32" and shut itself down. I don't know if that's related or unrelated to my networking problems.

This will happen when I'm doing something, when I'm not doing something...whether I'm home or now, have Bit Torrent running or not, TS running or not, it will just randomly happen. So help!
Title: Re: Wireless Woes
Post by: Anonymous on February 23, 2009, 09:06:42 pm
i would , update the router firmware, update my modems firmware, update my network card drivers, update the network card drivers for all my buddies,  check my ethernet cables for any stints or damage, change them out accordingly, do the same for my buddies, make sure my router and modem arn't close to other devices that emit radio/micro/thermal/vapor/omgawdicantbelieveit'snotbutter/ waves.  this includes but not limited to, phones, chargers, tv, microwave, ps3hookedupwirelessly, wirelessanythingforthatmatter, then i would proceed to resetting both modem and router to factory and reupdating firmware, and finally buying a new router.
or you or your buddies might have a little viral snag in your network......chances of that are.......33%...depends on what poon sites you like the most etc etc....cough

my monies on firmware or buying a new router,  i have a wrt54g linksys, rock solid, dropped it twice and let it have a nice giant wiff of furbreeze and still works like a champ
Title: Re: Wireless Woes
Post by: Bellthazor on February 23, 2009, 09:15:33 pm
I agree...The firmware update should fix this, and if not you may need to look at a new one. You can also try running network line straight to the router and see if you lose connectivity ( I know it's a pain to have this going across the floor, but it's a good way to test).
Title: Re: Wireless Woes
Post by: likwidtek on February 24, 2009, 10:29:12 am
The above fixes have my IT Manager stamp of approval however do your roommates have any of the same issues?  If not we need to take a different path of troubleshooting.
Title: Re: Wireless Woes
Post by: Anonymous on February 24, 2009, 10:40:48 am
Sigh, I cant begin to tell you the head aches I got when I used wireless, encountering the same problems, it was explained to me that  later in the day theres more people on which slows the activity or something like that .... After a month of trial and error fixes and hours spent talking to my internet provider, I gave up and got cable

    Lol, not a good help I know
Title: Re: Wireless Woes
Post by: Tbone on February 24, 2009, 10:53:47 am
Firmware is up to date. It happens to all of my roommates, not just me. I assume if it was some virus-related traffic causing the problem that my speed would be sluggish a lot. It is not near any other wireless signals. I've gone back to factory defaults a few times.
Title: Re: Wireless Woes
Post by: likwidtek on February 24, 2009, 11:32:44 am
New router time.  I have good luck with netgear.  Is it possible to get away from wireless?
Title: Re: Wireless Woes
Post by: Tbone on February 24, 2009, 11:41:12 am
I just have a fear that the issue is all the wireless networks around me and I will ultimately have the same issue with a new router, but I am getting frustrated enough to just put up the money.
Title: Wireless Woes
Post by: Anonymous on February 24, 2009, 11:55:22 am
ive seen that on other routers too, not the model you have but, ill get calls to people's homes to fix their router and power cycling does the job, eventually i just help them pick out a better router and that will be the end of it.  

after my pockets are chunky of course...lol jk
Title: Re: Wireless Woes
Post by: likwidtek on February 24, 2009, 12:04:48 pm
Quote from: "Tbone"
I just have a fear that the issue is all the wireless networks around me and I will ultimately have the same issue with a new router, but I am getting frustrated enough to just put up the money.


On the 802 band you have the option of changing it's "channel"  You have 11 channels.  Basically if it's at channel 11 try channel 1 to 3.  If it's channel 1 try 9 - 11.  This is all changed from within the configuration page.  Experiment with different channels to see if that's your problem.

It's a good idea to stumble your apartment to see what your neighbors are using.  See here:  http://www.pcmech.com/article/clean-up-a-wireless-signal-by-changing-the-channel/

Edit: Change your channel to something not in use by neighbors as revealed by netstumbler.
Title: Re: Wireless Woes
Post by: Tbone on February 24, 2009, 12:19:45 pm
Tried netstumbler weeks ago and tried different channels, especially the ones with less networks on them. This actually seemed to make it worse.
Title: Re: Wireless Woes
Post by: likwidtek on February 24, 2009, 12:32:01 pm
Yup, get a new router.  

I personally recommend netgear.  If you're going to get a G router get one of their rangemax series.  They have a lot more distance (wall and interference tolerance).  If you don't mind the extra bucks just for future proofing get one of their N routers.

The most recent N router I got from them has some really nice QoS stuff.  It enabled me to prioritize things like webtraffic, online games and teamspeak higher and put things like bittorrent last in line.  Very handy.  I get massive distance too.  I live in 2000+sf two story house and get awesome signal all over the house.  You can get one of those from newegg for like $69 with free shipping.
Title: Re: Wireless Woes
Post by: Ash on February 24, 2009, 12:34:03 pm
Quote from: "likwidtek"

...On the 802 band you have the option of changing it's "channel"  You have 11 channels.  Basically if it's at channel 11 try channel 1 to 3.  If it's channel 1 try 9 - 11.  This is all changed from within the configuration page.  Experiment with different channels to see if that's your problem.


I was wondering how long it'd take before someone recommend this.  lol.
Title: Re: Wireless Woes
Post by: Adad on February 24, 2009, 01:26:23 pm
I agree with lik.  I'd recommend netgear as well.  Also, as far as I know, Best Buy has completely gotten rid of its restocking fees, so if they have good prices, get it there.  If it sucks, take it back within 30 days.
Title: Re: Wireless Woes
Post by: Tbone on February 24, 2009, 05:41:00 pm
K just bought a netgear n router from Best Buy - $95. Will install soon and see if Adad owes me 100 bucks. Hah
Title: Re: Wireless Woes
Post by: Tbone on February 24, 2009, 07:26:43 pm
NEW router just dropped my connection. Instead of just dropping the speed, though, it disconnected me completely. When trying to reconnect, it said "Unable to connect". I had to unplug the router and plug it back in to reconnect. I'm really really hoping it was a fluke...sigh...
Title: Re: Wireless Woes
Post by: Tbone on February 24, 2009, 08:09:53 pm
Just happened again. Twice already. I think it's safe to say the problem is NOT my router, despite every tech person telling me it was a router issue.

My roommate claims she couldn't get internet even when hard wired in. So either the problem is with my modem, the ethernet cord, my ISP, or interference. Any guesses?
Title: Wireless Woes
Post by: Anonymous on February 24, 2009, 08:29:00 pm
if the occurrences are close enough, hard wire to your modem and see if they still happen

ill just throw this out there, make sure you guys arn't using the same static ip address if you are, could be you never know.

could be electrical; a long shot but, a buggy outlet could be causing your equipment to loop-cycle.

whose your isp?
Title: Wireless Woes
Post by: likwidtek on February 25, 2009, 11:23:28 am
Like we talked about on TS last night.  Call cox and have them monitor your signal.  But I would suggest trying to swap the cable modem as well.  Like ZoneOni said too, maybe an electrical thing.  Perhaps plugging the the router and cable modem into another electrical circuit?
Title: Wireless Woes
Post by: Tbone on February 25, 2009, 11:43:56 am
I called and they want me to bypass the splitter and router to see if it is the modem or not. That means no tv and Internet for my roommies, though. It started working g again last night. I will see if it has gone down again when I get home
Title: Wireless Woes
Post by: likwidtek on February 25, 2009, 03:33:00 pm
They still can monitor the signals with or without you doing that.
Title: Wireless Woes
Post by: Tbone on February 25, 2009, 03:40:31 pm
Well good cuz I couldn't get the cable out of the splitter. I'm hard wired directly to the modem now waiting for DF to release.
Title: Wireless Woes
Post by: Anonymous on February 26, 2009, 03:51:16 am
There are a couple of things you can easily rule out of the equation. Any modem worth it's salt should have a log saved in it for it's connection status. Next time you notice it going down, check the log for entries at that time, and look for whether your line to the isp lost it's connection. If it didn't, you can pretty much say for sure that it isn't an isp problem, and then you dont have to deal with the annoying isp support people anymore. Obviously, if the log shows that the line state DOES go down, then you know that your problem could only be two places: the modem, or beyond it, in which case you can assure the isp that you have the log entries showing that the line was going down. (although from what you have said, you were actually getting dropped from your local wireless network altogether, which almost surely says the problem is either local to your computer, or to the wireless access point itself. (Unless you have two simultaneous problems, that would just be messy, and make it very hard to diagnose.))

If you read the router log, and can't make head or tail of exactly what the entries mean, feel free to paste it in here, and i'll happily take a look at it.
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