Author Topic: Wireless Woes (Read 5304 times)

Tbone · « **Reply #15 on:** February 24, 2009, 07:26:43 pm »

NEW router just dropped my connection. Instead of just dropping the speed, though, it disconnected me completely. When trying to reconnect, it said "Unable to connect". I had to unplug the router and plug it back in to reconnect. I'm really really hoping it was a fluke...sigh...

Tbone · « **Reply #16 on:** February 24, 2009, 08:09:53 pm »

Just happened again. Twice already. I think it's safe to say the problem is NOT my router, despite every tech person telling me it was a router issue.

My roommate claims she couldn't get internet even when hard wired in. So either the problem is with my modem, the ethernet cord, my ISP, or interference. Any guesses?

Anonymous · « **Reply #17 on:** February 24, 2009, 08:29:00 pm »

if the occurrences are close enough, hard wire to your modem and see if they still happen

ill just throw this out there, make sure you guys arn't using the same static ip address if you are, could be you never know.

could be electrical; a long shot but, a buggy outlet could be causing your equipment to loop-cycle.

whose your isp?

likwidtek · « **Reply #18 on:** February 25, 2009, 11:23:28 am »

Like we talked about on TS last night. Call cox and have them monitor your signal. But I would suggest trying to swap the cable modem as well. Like ZoneOni said too, maybe an electrical thing. Perhaps plugging the the router and cable modem into another electrical circuit?

Tbone · « **Reply #19 on:** February 25, 2009, 11:43:56 am »

I called and they want me to bypass the splitter and router to see if it is the modem or not. That means no tv and Internet for my roommies, though. It started working g again last night. I will see if it has gone down again when I get home

likwidtek · « **Reply #20 on:** February 25, 2009, 03:33:00 pm »

They still can monitor the signals with or without you doing that.

Tbone · « **Reply #21 on:** February 25, 2009, 03:40:31 pm »

Well good cuz I couldn't get the cable out of the splitter. I'm hard wired directly to the modem now waiting for DF to release.

Anonymous · « **Reply #22 on:** February 26, 2009, 03:51:16 am »

There are a couple of things you can easily rule out of the equation. Any modem worth it's salt should have a log saved in it for it's connection status. Next time you notice it going down, check the log for entries at that time, and look for whether your line to the isp lost it's connection. If it didn't, you can pretty much say for sure that it isn't an isp problem, and then you dont have to deal with the annoying isp support people anymore. Obviously, if the log shows that the line state DOES go down, then you know that your problem could only be two places: the modem, or beyond it, in which case you can assure the isp that you have the log entries showing that the line was going down. (although from what you have said, you were actually getting dropped from your local wireless network altogether, which almost surely says the problem is either local to your computer, or to the wireless access point itself. (Unless you have two simultaneous problems, that would just be messy, and make it very hard to diagnose.))

If you read the router log, and can't make head or tail of exactly what the entries mean, feel free to paste it in here, and i'll happily take a look at it.