The Furious Angels

Staff and News => News and Announcements => Topic started by: Tbone on April 02, 2016, 02:36:37 pm

Title: "Component Shortage" Causes Rift Delays - Oculus Gives Free Shipping
Post by: Tbone on April 02, 2016, 02:36:37 pm
If you pre-ordered the Rift, you probably received this email today:

Quote
We know you're anxious to receive your Oculus Rift and apologize for not updating your order status sooner. We've been working through an unexpected component shortage, and unfortunately, that issue has impacted the original shipping estimates for some early customers.

We're working hard to get up-to-date ship windows, and you should expect to see your order status updated on oculus.com by Tuesday, April 12. Although many Rifts will be arriving on schedule and in line with original estimates, we'll be covering shipping and handling costs for all orders placed through today.

We're shipping rifts everyday. Don't hesitate to reach out to the Oculus support team if you have additional questions.

 
 
The Oculus Team

So there you have it! The delays are real. No one is sure what the "component shortage" is (best guess so far has to do with the Xbone controller), but Oculus is hopeful that they can course correct in the next two weeks. The free shipping is a nice gesture, though I'd personally pay $30 to get my Rift a month sooner. We should know more before April 12th, but I'm expecting everyone's shipping window to be pushed back at least a bit.
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