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Staff and News => News and Announcements => Topic started by: Tbone on September 29, 2011, 10:31:09 pm

Title: Bioware Accidentally Sends Game Testing Email
Post by: Tbone on September 29, 2011, 10:31:09 pm
Wtf...did anyone else get this? I got an email asking if I was enjoying the game testing and inviting me to take a short survey about it. Thing is, my account has never had testing access. Pretty sure it is a phishing email, but I am not home so I won't be able to check for a bit.
Title: Re: Testing Feedback Email?
Post by: ZephixLeer (Zephic) on September 29, 2011, 10:34:32 pm
yeah... it's an intern's way of getting fired, basically.

-To clarify: Someone made a mistake and sent that to EVERYONE who signed up for beta, vs just those that actually got to test.

It's not any kind of phishing site or virus, as far as I've read so far. Just a very large mistake.
Title: Re: Testing Feedback Email?
Post by: Anamodiel on September 29, 2011, 10:55:24 pm
Very, very large mistake, indeed. My heart was pounding when I got that email because I thought I had missed my invite to the Beta.
Title: Re: Testing Feedback Email?
Post by: Tbone on September 29, 2011, 11:23:21 pm
Wow, this is a fuck up of epic proportions. First the April Fools invite email, then the resend of the April Fools invite just to be an asshole (seriously not cool Lith), and now this.

It's going to be really interesting to see how they handle this. How are they possibly going to make up for this? I think everyone is going to feel entitled to a beta invite now.
Title: Re: Testing Feedback Email?
Post by: Saint on September 30, 2011, 12:40:08 am
I didnt get any email, and Im signed up for testing.
Title: Re: Testing Feedback Email?
Post by: Keeloth on September 30, 2011, 12:47:11 am
I seem to have.  I also got an email saying "Don't let the adventure end..." inviting me to...pre-order.  WHich I've already done.

SOMEones in hot water.
Title: Re: Testing Feedback Email?
Post by: Manic Velocity on September 30, 2011, 12:57:54 am
Entitled to a beta invite? Not quite.

I've committed absolutely nothing to Bioware or EA at this point. I haven't even paid for my pre-order yet. They don't owe me anything.

People make mistakes, and you don't always get everything you want. Such is life. They'd earn a lot of respect if they would explain exactly what happened openly and honestly. Own up to the mistake, put measures in place to ensure it doesn't happen again, and move on. A little transparency goes a long way.
Title: Re: Testing Feedback Email?
Post by: Mharz on September 30, 2011, 01:07:41 am
Quote from: "ManicVelocity"
They'd earn a lot of respect if they would explain exactly what happened openly and honestly. Own up to the mistake, put measures in place to ensure it doesn't happen again, and move on. A little transparency goes a long way.


As much as I agree with this I somehow doubt it will happen.  Jaded but hopeful.
Title: Re: Testing Feedback Email?
Post by: ZephixLeer (Zephic) on September 30, 2011, 01:13:41 am
Personally, I'd be happy with a youtube video link of them velcroing their intern the a wall somewhere and throwing ewoks at him.

...but i guess I'm easily pleased.
Title: Re: Testing Feedback Email?
Post by: Ketamininja on September 30, 2011, 03:27:58 am
Quote from: "Anamodiel"
Very, very large mistake, indeed. My heart was pounding when I got that email because I thought I had missed my invite to the Beta.
Haha! Yep, me too... I was straight onto the tester page and was like WTF?
Title: Re: Testing Feedback Email?
Post by: Da6onet on September 30, 2011, 07:18:02 am
Quote from: "ManicVelocity"
I've committed absolutely nothing to Bioware or EA at this point. I haven't even paid for my pre-order yet. They don't owe me nothing.


Well I put down $5 for my pre-order, I demand retribution!
Title: Re: Testing Feedback Email?
Post by: Fuse on September 30, 2011, 07:35:32 am
http://www.swtor.com/community/showthread.php?t=514549
Title: Bioware Accidentally Sends Game Testing Email
Post by: Broin on September 30, 2011, 08:07:49 am
I did not recieve an email... So does that mean that I am fucked?  I'm positive I am signed up for the BETA
Title: Re: Testing Feedback Email?
Post by: Manic Velocity on September 30, 2011, 09:15:42 am
Quote from: "Da6onet"
Well I put down $5 for my pre-order, I demand retribution!

Dear Bioware,

It has come to my attention that you have spent millions of dollars on your upcoming MMO, "Star Wars - The Old Republic".  I would very much like to experience this game for myself!  Enclosed is exactly five U.S. dollars in exchange for full access.  Maybe you could go buy yourself a soda!  You've certainly earned it.

Sincerely,
-TOR Community
Title: Bioware Accidentally Sends Game Testing Email
Post by: Ragnarok on September 30, 2011, 11:47:22 am
Quote from: "Broin"
I did not recieve an email... So does that mean that I am fucked?  I'm positive I am signed up for the BETA


No Broin it does not mean you are fucked. They sent out the emails on accident to a chunk of their mailing list when they were only suppose to go to those in testing.
Title: Bioware Accidentally Sends Game Testing Email
Post by: Mharz on September 30, 2011, 05:13:59 pm
Quote from: "Broin"
I did not recieve an email... So does that mean that I am fucked?


Not anymore than the rest of us non beta sods.
Title: Bioware Accidentally Sends Game Testing Email
Post by: Maglorius on October 01, 2011, 07:55:25 pm
I posted this on the SWOTR forums and the moderators shut the thread down.

I am not sure if this has been mentioned or not but I have a theory. (Sorry Broin, my theory does not work in your favor)

I was reading the apology letter that was posted on the SWTOR forums in regards to "Beta Survey" emails. It clearly states that some members of the community received the email and some did not. That leads me to believe that the ones that did get the email are part of the "overall beta queue" to be in beta at some point before the end of beta. Think about it, why would some get it and some not?

You would think that these big developers have some type of beta system in place to randomly pick testers, I highly doubt someone is sitting behind a desk doing, any mini miny moe. With that being said, I highly believe that if you received an email to take the survey, your email was part of the queue to be in beta.

I know they stated that these emails did not mean you were getting into beta, to me that is Bioware just doing the CYA drill. Which brings me back to why some did and didn't get the email.

Just a thought.
Title: Bioware Accidentally Sends Game Testing Email
Post by: Ragnarok on October 01, 2011, 08:14:49 pm
Quote from: "Maglorius"
I posted this on the SWOTR forums and the moderators shut the thread down.

I am not sure if this has been mentioned or not but I have a theory. (Sorry Broin, my theory does not work in your favor)

I was reading the apology letter that was posted on the SWTOR forums in regards to "Beta Survey" emails. It clearly states that some members of the community received the email and some did not. That leads me to believe that the ones that did get the email are part of the "overall beta queue" to be in beta at some point before the end of beta. Think about it, why would some get it and some not?

You would think that these big developers have some type of beta system in place to randomly pick testers, I highly doubt someone is sitting behind a desk doing, any mini miny moe. With that being said, I highly believe that if you received an email to take the survey, your email was part of the queue to be in beta.

I know they stated that these emails did not mean you were getting into beta, to me that is Bioware just doing the CYA drill. Which brings me back to why some did and didn't get the email.

Just a thought.



Im in beta and didnt get one while other testers did how do you explain that?

I'm pretty sure it just went out to a chunk of their mailing list on accident.
Title: Bioware Accidentally Sends Game Testing Email
Post by: Maglorius on October 02, 2011, 06:34:31 am
They probably had some type of email scheduler that would send a bulk email to 1000 people under Beta Test Group Queue 1 A at 1:00, Group 1 B at 2:00 etc. Once they figured out the mistake, the scheduler was stopped before everyone received the email. Now my numbers are hypothetical and my theory is pure speculation.

This could explain why you didn’t get the email.
Title: Bioware Accidentally Sends Game Testing Email
Post by: Subb on October 02, 2011, 06:43:54 am
I got the emails. I was excited. Then I cried.
Title: Bioware Accidentally Sends Game Testing Email
Post by: Manic Velocity on October 02, 2011, 09:31:40 am
Quote from: "Maglorius"
They probably had some type of email scheduler that would send a bulk email to 1000 people under Beta Test Group Queue 1 A at 1:00, Group 1 B at 2:00 etc. Once they figured out the mistake, the scheduler was stopped before everyone received the email. Now my numbers are hypothetical and my theory is pure speculation.

This could explain why you didn’t get the email.


This is probably the most probable explanation.  Rather than send hundreds of thousands of emails out at once, they would reduce strain on their servers by sending batches of emails at scheduled intervals.
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